LEGAL REFERENCE

pl68 - How we safeguard your account and payment details

Your privacy is built into how pl68 operates. We handle your personal information—from your JazzCash or Easypaisa account details to your withdrawal requests—with encryption and access controls that...

Encrypted account accessLocal payment data securityWithdrawal verification process
Explore Lobby Read FAQ
pl68 How we safeguard your account and payment details

Our commitment to data privacy in Pakistan

pl68 collects information when you register an account—your name, email, phone number linked to JazzCash, Easypaisa, SadaPay or Raast—and when you play or withdraw. We use this data to verify your identity, process deposits and payouts, prevent fraud, and communicate about your account activity. We do not sell your information. Where local law permits, we may share limited details with payment processors

and compliance partners to complete transactions. You can request a copy of your data or ask us to update it by contacting support. All stored information is encrypted and accessible only to authorised staff members who need it to serve your account.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR TEAM

Privacy questions and data requests

Team online

Email Support

Send privacy inquiries or data-access requests to our support team. We respond within five business days with details about your stored information or steps to update your profile.

Live Chat

Use the in-app chat to ask about how we handle your JazzCash, Easypaisa or SadaPay details. A specialist can walk you through data access or deletion options right away.

Account Settings

Review and modify your personal details, phone number and email directly in your account dashboard. Changes take effect immediately and are logged for your security.

SECURITY MEASURES

How we protect your information every day

Encrypted Connections

All data moving between your device and our servers uses SSL encryption, the same standard banks use for online transactions. Your JazzCash or Easypaisa login is never exposed in plain text.

Payment Partner Vetting

We work only with established Pakistan payment providers. Each JazzCash, Easypaisa, SadaPay and Raast integration is tested and audited before going live on your account.

Fraud Detection

Our systems watch for unusual withdrawal patterns or sign-in attempts from new locations. If we spot activity that doesn't match your normal play, we contact you before processing the transaction.

Staff Access Limits

Only customer-support and compliance roles can view your stored data. Engineers and game developers cannot see payment details. Access is logged and audited monthly.

Regular Backups

Your account information is backed up daily to secure offline servers. If a technical incident occurs, we can restore your data without loss of withdrawal history or game session records.

Incident Response

If we discover a data breach, we notify affected users within 24 hours and explain what information was exposed, what we're doing to fix it, and steps you should take.

How our privacy approach compares

Data retention
We keep your account data for the life of your registration plus two years for tax and compliance. After that, records are securely deleted unless law requires us to retain them.
Withdrawal transparency
When you request a payout to JazzCash, Easypaisa, SadaPay or Raast, we show you the status in real time. The payment provider's own terms apply once the money leaves our system.
Cookie usage
We use cookies to remember your login session and track how you use the lobby (which games you open, how long you play). You can disable non-essential cookies in your browser settings.
Third-party links
Our site may link to external sportsbooks or game studios. We're not responsible for their privacy practices. Always read their policies before clicking through.
Location data
We collect your IP address to verify you're in a supported region where pl68 operates. We do not track your movement or share location with third parties for marketing.
Children's data
pl68 accounts are for adults only. We do not knowingly collect information from anyone under age. If we discover a underage account, we close it and delete associated data.
Policy updates
When we change this privacy policy, we notify you by email and ask for your acknowledgement before the new terms apply. You can always view the version history in your account settings.
ACCOUNT FEATURES

What protects your experience on pl68

Session timeout Your login automatically expires after 30 minutes of inactivity. This...
Two-factor authentication Add a second layer of security by linking your phone...
Withdrawal whitelist You can register one primary JazzCash, Easypaisa, SadaPay or Raast...
Login history View every sign-in to your account—date, time, device type, location...
Password strength requirements Your password must be at least 12 characters, mixing uppercase...
Data export option Request a downloadable copy of all your personal data—account details...

Privacy and data questions answered

We keep your transaction history for two years for tax and anti-fraud purposes. Personal details like your name and phone number are securely deleted within 30 days. You can request immediate deletion by emailing support, though we may retain a record of your former account for compliance.

No. We never sell or share your data with third parties for marketing. We only share information with payment processors—JazzCash, Easypaisa, SadaPay, Raast—to complete your deposits and withdrawals, and with legal authorities if required by law.

Once we send your payout to SadaPay, their encryption and fraud systems take over. We verify your identity and check the amount before sending it. SadaPay's own privacy terms then apply to how they handle the transfer.

No. Your password is hashed using industry-standard encryption. Even our engineers cannot decrypt it. If you forget it, we send a reset link to your email instead of revealing the original.

Contact support immediately via live chat or email. We'll freeze your account, review the activity log, and confirm which transactions were yours. If fraud occurred, we'll work with your payment provider to reverse it.

Yes, we log which games you open and how long you play to understand lobby usage and improve our platform. This data is stored with your account and encrypted. You can request a full export of it anytime.

Yes. Go to account settings and update your phone number. The change takes effect immediately. If you're changing it for security reasons, confirm the old and new numbers via SMS before the update completes.